WSFA Editorial by Ken Selvaggi

WSFA Editorial            Library Services           2-3-11

By Vice President and General Manager Ken Selvaggi

“Where can you check out movies, CDs, and books at no charge?  Take computer classes at no charge or just use computers provided for you for free?  Tap into Alabama’s virtual library database providing access to thousands of magazines, newspapers and journals at no charge? 

“You can do all this and more at the eleven public libraries in the city and county of Montgomery.

“You can also go to the library and learn nine different languages with interactive language programs, use the video gaming centers, join a book club, or request any book title available in the entire library system be delivered to the library nearest you – all at no charge.

“It is basically the best value you can get.  Nearly 160,000 people in Montgomery have library cards – provided free.  This past year the libraries serviced more than 900,000 visits.

“Not a bad service of our government – particularly in these tough economic times.

“Not a bad resolution to make for this new year either – getting a library card for you and your family members if you don’t have one  – and going more often by yourself or with your family!

“That’s a resolution worth keeping!”

Montgomery City/County Public Library to Change Operating Hours

Beginning September 8, 2009, new hours of operations will go into effect at the Montgomery City-County Public Library.  Two libraries will remain open until 9 p.m., and three will remain open until 7 p.m. nightly, Monday through Thursday.  The main library, Juliette Hampton Morgan Memorial will continue to operate its regular schedule and will serve as the homework help center, where students can get help with Homework Alabama, the free online tutoring service, Tell Me More, a language learning software program and AVL (Alabama Virtual Library), and other databases and reference materials. Besides being open until 9 p.m. two nights, E L Lowder and Rufus A. Lewis Regional Libraries will add two more hours by staying open until 7 p.m. two nights a week. Coliseum Boulevard and Governor’s Square Branches will add four hours by remaining open until 7 p.m. four nights a week. Juliette Hampton Morgan Memorial, E L Lowder and Rufus A. Lewis will retain their weekend hours.

 

New Hours of Operation

 

Juliette Hampton Morgan Memorial Library

Monday through Thursday 9AM – 9PM

 Friday & Saturday 9AM – 6PM

Sunday 1PM – 6PM                                                                                                 

                                                                                   

Rufus A. Lewis Regional Library

Monday & Tuesday 9AM – 9PM

Wednesday & Thursday 9AM – 7PM

Friday & Saturday 9AM – 6PM                                                          

Closed Sunday                                                          

EL Lowder Regional Library

Wednesday & Thursday 9AM – 9PM

 Monday & Tuesday 9AM – 7 PM

Friday & Saturday 9AM – 6PM                                                                             

Closed Sunday                                                          

Coliseum Branch Library 

Monday through Thursday 9AM – 7PM

Friday 9AM – 6PM                                                                                               

No weekend hours ________                                   

Governor’s Square Branch Library

Monday through Thursday 9AM – 7PM

Friday 9AM – 6PM

No weekend hours  ________  ________________

Ramer Branch Library

Monday through Friday 9AM – 6PM

No nights or weekends                                             

Rosa L. Parks Avenue Branch Library

 Monday through Friday 9AM – 6PM

No nights or weekends                                  ______

Pike Road Branch Library

 Monday through Friday 9AM – 6PM

No nights or weekends                                             

Pine Level Branch Library

Monday, Wednesday, & Friday 9AM – 1PM;

Tuesday & Thursday 2PM – 6PM

No nights or weekends          __________________

Pintlala Branch Library

Monday – Friday 9AM – 6PM

No nights or weekends_______________________

Worth Our Weight

Worth Our Weight

 

An Annual Report On How your Tax Dollars

Support the Services You have Come to Trust and Love

 

Your Library

The Heartbeat of the Community

 

 

 

 

 

 

Cost Benefit Analysis for MCCPL

October 2006 through September 2007

 

 

Access to information is a priority goal of service of your public library.  That goal is achieved through the circulation of library material in varying formats.

 

Between 2006 and 2007 your public library’s major funding was provided by the City of Montgomery and the Montgomery County Commission.  Additional funding is provided by the State of Alabama through the Alabama Public Library Service (APLS) as state aid support.  APLS also administers the Library Service & Technology Act (LSTA), a federally funded program of competitive grant awards made annually.  Additional program support was provided by the Central Alabama Community Foundation, Friends of the Montgomery Library, Pike Road Friends of the Library, Ramer Friends of the Library, Pintlala Friends of the Library,  Pine Level Friends of the Library, and citizens who truly believe in access to information for all people.

Circulation

 

Books ~ MCCPL circulated 457,640 printed items at a value of $25 per item.  That circulation of printed items is valued at $11,441,000 savings to the citizens of Montgomery County if you had to go out and purchase each of those items. 

 

Books on Tape ~ 28,502 books on tape were borrowed during this period. If you , our users, had to pay $3.00 per use, it would cost you $142,510. However because you are a citizen in Montgomery County, you saved the same amount.

 

Microfilm ~ 135 microfilm were used during this period at a value of $23.00 per use.  The savings to those users is $257,300.

 

Microfiche ~ 3 microfiche were used during this period at a value of $23.00 per use.  The savings to those users is  $69.00.

 

CD/DVD/VIDEO/DVS ~ 20,573 items were borrowed which fell into the listed categories at a value of $5.00 per use.  Those loans equate to $102,865 savings to the citizens of Montgomery County.

 

KITS ~ Kits is a category which might include a book and a tape, or a cd and a book.  During this period the library loaned 745 kits at a value of $5.00 per kit.  Our users saved $3,725 by borrowing these kits from the library.

 

Services

Services include the following:

 

Computer use

    The library’s computers were utilized by 130,673 citizens at a value of $10 per  use.  The savings to those citizens is $1,306,730.

 

Computer Lab Use

The computer lab provided 25,730 Montgomery citizens the opportunity to use a computer to access information at a value of $10.00 per use.  The savings to those citizens is $257,300.

 

Reference Questions ~ So many questions are asked by our citizens. Each time a question is asked,  the Reference Librarian logs each new question answered.  56,627 questions were asked of your Librarians.  If you had to pay for each question answered, we would value our answer at $5.00 per answer.  The value of that service would be $283,135 savings to you, our patrons.

 

Reference Assistance ~ How we assist our patrons in finding answers to their questions does not take as much time as finding the answers ourselves, thus 86,735 times that your Librarian assisted you in finding your own answers saved you $173.470 at a cost of $2.00 per assistance.

 

Computer Classes ~ We value each time we are given to narrow the digital divide through  teaching someone how to use the software provided by the public library.  If you, the user, had to pay for the computer classes you would be charged on average $25.00 per class.  Your public library presented 421 classes over the twelve months of this analysis.  Your savings are valued at $10,525.

 

Dial-a-Story ~ Reading, Listening and Hearing a story read or told to a child helps to develop the child’s cognitive skills.  We encourage all of our young people to call our Dial-A-Story numbers 24-7 and hear a story.  1,819  young people dialed the number at a value of $3.00 per call; that’s a savings of $5,457.

 

Telephone Renewal ~ In this time of high fuel costs, closed highways, etc. being able to call in and renew a book is essential to friendly library service.  32,470 library users called in to renew their books at a value of $1.00 per call yielding a savings of $32,470.

 

Programs ~ 1,493 programs were presented during this period, a value of $50.00 per program.  The programs saved you, our users, $74,650.

 

Attendance ~ If you had to pay a fee to attend those 1,493 programs with an attendance of 35,982 at a value of $9.00 per person, we would have made $323,838.  However we saved , you, our  users, money by offering free programs which help improve the

quality of your life. 

 

Web Visits ~ The second most visible image of the Montgomery City-County Public Library is its web page.  It is seen and used by people all over the world.  It provides a

glimpse of the value of the public library to the Montgomery Community.  379,716 users visited the library’s web site.  The value of those visits is $1.00 per visit.  The savings to the citizens of Montgomery is $379,716. 

 

Patron Assistance ~ General help was provided to 52,637 users at a value of $2.00 per use.  The value of the savings to our users is $105,274.

 

Media Viewings ~ 45,374  viewed items from the Media Department at an average value of  $5.00 per viewing.  The savings to our viewers is  $226,870.

 

 Interlibrary Loans  ~The Library borrowed 743 books through interlibrary loan for its users.  The value of each individual loan is $30.00, which is a saving value of $22,290

 

 

The total Savings Value to our citizens is $14,892,664.  Money not spent by our users because you have decided that a public library is the place to borrow material instead of buying it.

 

Conclusions

 

For every dollar we spent, we returned a value of $3.47.  From the $4,288,440 budgeted, the library returned a value of $14,892,664.  A savings to the citizens of the City of Montgomery and Montgomery County of $10,604,224 for the period of October 2006 – September 2007

 

 

Worth Their Weight is a model utilized by public libraries in the United States to compare actual budget to services offered. It is a discipline which is still in development stages.  The values of the services is pulled from documented sources, i.e. the actual average cost of a new book added to the library’s collection.  Services, i.e. computer use, computer lab use, etc. is based on national figures provided by SW Ohio CBA in Worth Their Weight.  The Americans for Libraries Council’s publication “Worth Their Weight” was funded by the Bill & Melinda Gates Foundation.